Google suffered a global outage on Monday evening, causing inconvenience to people who use services like Gmail, YouTube, Drive among others. The sudden disruption surprised many people, including Google, which took some time to figure out what went wrong with its several services. Finally, Google has an answer. Google says the outage was caused by an “internal storage quota problem,” which isn’t as simple as it sounds.
In a statement, a Google spokesman told India Today Tech that its services are experiencing what is a “genuine system failure” for about 45 minutes due to the said problem of internal storage quota. To simplify this, a Google spokesman explained, the internal tools the company uses to allocate sufficient storage to each service that handles authentication did not work as expected. Once the storage limit was exhausted, the system did not automatically provide more storage, causing the system to crash.
Think of it as the situation when the hard drive on your computer runs out and suddenly everything running on your system starts crashing. All devices and services need storage to run, but in a case where none is available, the system simply stops working. Most Google services rely on authentication before a user enters Google servers and when the stock indicator has not gotten more spatial authenticators it has stopped working.
A large number of services that Google offers, such as Gmail, YouTube, Drive and Calendar, stopped working immediately. Not only Google’s own services, the third-party services that use Google’s authentic platform have stopped working for users who have tried to log in. However, people who were already logged in were not affected.
Now, if you’ve been following everything that caused the outage, you may have seen solutions that some people have managed to figure out. One of the solutions was access to YouTube and some other services in the incognito mode of the browser. Several users said they were able to log into Google services through the incognito window. Google’s storage quota problem explains this solution.
So when people tried to access YouTube inside the private window, they saw the logged out version of the streaming platform. An affiliate version of a website does not require authentication, so it continued to work when the authentic Google platform stopped working. However, services like Gmail, which require you to log in to access content, may not work even within the incognito mode of various browsers.
The outage has affected smart devices that need Google Assistant to work. For example, Nest speakers, smart lights, smart light switches and security cameras have been on the hood for a short time. The impact was so intense that people had to sit in the dark as the networked services stopped working. Joe Brown said on Twitter that he had to sit in the dark in his child’s room as the lights controlled by Google Home throughout the house stopped working.
Google Home is the first-generation smart speaker, controlled by voice and with the help of Google Assistant. The speaker is sure to allow you to control things like smart lights, smart fans, security cameras and other internet-connected devices with Google Assistant, which was one of the services that stopped working for a while during the outage today. Because Assistant is the core service governing smart devices, the outage has affected smart lights at Brown’s home.